Please know that we take your complaint seriously and investigate all consumer concerns thoroughly to uphold the integrity of our business. Because we do investigate all complaints, false, slanderous, and defamatory claims and/or statements will be prosecuted. If your complaint does not contain the following information, WE WILL NOT BE ABLE TO RESPOND AND/OR RESEARCH. Please send email to complaints@alwaystowingmilwaukee.com containing the requested information to help us investigate your complaint:
- Your name, address, and a telephone number where we can reach you;
- The make, model, and license plate number or VIN of the towed vehicle;
- The tow date/location where towed from
- A detailed description of your complaint
- All photos of any damage you are claiming.
A representative will be in touch with you shortly. We thank you for your patience.
